Terms

Terms

Welcome to Tony! By accessing or using our website or services, you agree to these Terms of Service (“Terms”). Please read them carefully.

1. Overview

Tony is a digital platform built to connect vendors and event hosts in the resale and thrift event space. We provide tools to streamline event management, vendor applications, booth booking, and marketing. While Tony is not a vendor or event organizer, we do offer digital services—such as paid marketing packages—to help our users promote their events and businesses.

2. User Roles

Vendors

As a vendor, you can:

  • Create and customize a profile

  • Save application information and apply to events with one click

  • Book booths and manage payments

  • Access performance insights and event history

Hosts

As a host, you can:

  • List and manage events

  • Review and approve vendor applications

  • Assign booths and manage vendor payments

  • Promote events through built-in marketing tools and optional paid campaigns

3. Payments

All payments are processed securely through a third-party provider. By using Tony, you agree to their payment terms and any applicable fees.

Tony is not responsible for payment disputes between vendors and hosts. However, we may assist in resolving issues at our discretion.

4. Booth Policies

  • Booth availability may be managed on a first-come, first-served basis or through host approval.

  • Vendors are expected to arrive on time and comply with host-specific rules for setup, takedown, and participation.

  • Hosts may update or cancel event details at any time. Affected vendors will be notified promptly through the platform.

Tony is not responsible for:

  • Miscommunication between hosts and vendors

  • No-shows, late arrivals, or vendor/host noncompliance

  • Booth quality, placement, or conditions at events

  • Loss, theft, or damage to vendor property during events

  • Event cancellations or changes initiated by the host

Vendors and hosts are solely responsible for resolving issues that arise before, during, or after an event.

5. Cancellations & Refunds

Each host sets their own refund policy. Vendors are responsible for reviewing these policies before submitting payments. Tony is not liable for refunds not honored by hosts.

Marketing services and other digital offerings provided by Tony are non-refundable once delivered.

6. Marketing Services

Tony offers optional digital marketing services to help hosts and vendors promote their events or brands. These may include:

  • Featured event placement

  • Vendor spotlight posts

  • Paid social advertising campaigns

By purchasing these services, you acknowledge that all digital promotions are final sale and that Tony makes no guarantee of specific outcomes such as event attendance or sales performance.

7. Conduct & Content

By using Tony, you agree not to:

  • Provide false or misleading information

  • Post offensive, abusive, or unlawful content

  • Violate the rights of others or any applicable laws

We reserve the right to suspend or remove users who violate these terms.

8. Platform Access

While we work hard to ensure a smooth experience, Tony may occasionally be unavailable due to maintenance or technical issues. We are not liable for service interruptions or data loss.

9. Limitation of Liability

Tony is not responsible for losses, damages, or disputes arising from:

  • Event cancellations or mismanagement

  • Payment issues between users

  • Miscommunication or misconduct by vendors or hosts

Use of the platform is at your own risk.

10. Changes to Terms

We may update these terms from time to time to reflect changes in our platform, services, or legal obligations. The latest version will always be available on our website. Continued use of the platform after changes are made constitutes acceptance of the updated terms.

11. Contact

For questions or support, reach out to us at:  [email protected].